Please read carefully before ordering.
Premier Bioceuticals LLC strives to ensure that our products achieves the highest quality and purity. We cannot guarantee, however, that any of our products will produce specific results for all people. Please keep in mind that every person is different and will respond differently to supplementation. As always, please consult with a health care practitioner if you are considering the use of any supplement.
Policy for Returns, Refunds, and Replacement Orders:
(applying to orders shipped to addresses within the United States):
- All products may be returned within 60 days of shipment
- Shipping charges will not be refunded for returned orders
- Bulk orders returned will be refunded their full amount less a shipping charge (only applies to orders under $250).
- When only part of a multi-bottle order is returned unopened, customer will be charged the full price for the bottle(s) not returned and issued a refund for the remaining balance
- Orders not delivered due to our error or lost in transit will be re-shipped at no additional charge.
- Orders not delivered due to customer error will also be re-shipped at no charge. We understand that accidents happen and you shouldn't be punished for it!
- Returns will be processed promptly and will usually be in the form of a credit to the originating form of payment.
Policy for International Orders
(applying to all orders shipped to non-U.S. addresses):
- International delivery times are not guaranteed. Normal arrival times are 7-12 business days. However, this is an approximate and sometimes orders arrive later. Best to email us if you have yet to receive your order.
- Customer is responsible for paying any taxes, duties, or other fees assessed upon importation by the customs agency of the destination country.
- Premier Bioceuticals is not responsible for shipments delayed or denied entry by customs but we are sympathetic and will attempt to ensure product arrives safely.
- Shipping fees for orders denied entry by customs or refused by the customer will not be refunded. This includes any fees assessed by USPS for return shipment to the United States. If the cost for return exceeds the value of the product, the package will be abandoned and no refund will be issued. Otherwise, a partial refund will be issued once the product has been returned. The amount refunded will equal the full cost of the order minus any charges assessed by UPS for delivery and/or return.
Return and Refund Instructions
Send returns to:
Premier Bioceuticals LLC.
P.O. Box 78391
Indianapolis, IN 46278
For all returns, please include:
- Your name
- E-mail address
- Order number (if available)
- Copy of your paper invoice or a printed copy of your e-mail receipt.
- Reason for return.
Because returns may occasionally be lost in transit, we recommend (but do not require) using a reliable delivery service (e.g. UPS Ground, FedEx Ground, or Express Mail) that offers tracking or delivery confirmation. Premier Bioceuticals will issue a refund to your credit card (or other form of payment used) within two business days of receiving your return.
By placing an order, you understand and agree to these Terms and Conditions of Sale.